How do I care for my new plants?

Each plant comes with care instructions specific to its species. We also provide general tips on watering, light requirements, humidity levels, and any special considerations for optimal growth.

Do you offer delivery services?

Yes, we offer local delivery within Redford for a nominal fee. Delivery options and fees may vary based on location and order size.

What if I have a specific plant request?

If you're looking for a particular plant that is not currently in stock, feel free to contact us. We can often source specific plants or recommend suitable alternatives based on your preferences.

Do you offer returns?

Due to the nature of our products and to maintain the health and integrity of our plants, we do not accept returns or exchanges on live plants once they have left our store or upon delivery. However, we are committed to your satisfaction with our products and services. If you have questions or need assistance with plant care, please reach out to our knowledgeable team who will be happy to help.

Do you have pet safe plants?

At The Root, we care about the safety and well-being of your pets. While many of our plants are considered safe for pets, its important you read more here.